Returns & Exchanges

At Okoa Skincare, we want you to love your glow. If you are not completely satisfied with your purchase, you can return your products within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring all bottles are tightly sealed to prevent leaks during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.